Change within organisations is continuous whether in response to customer needs or out of strategic choice. In every case this structural change will impact most on the organisation’s key asset, its people. If support is not provided in managing people through this change process, business performance will be adversely affected by uncertainty and low morale.

The challenge therefore is to effectively manage the change and its impact. This will maintain morale, retain key people and develop talent. The expectation of job security and vertical career paths is now in the distant past. It has been replaced by a world in which career change, coupled with flatter hierarchical structures, is the new scenario.

"...the one thing that is constant in life is change..."